VIVO Reviews

VIVO has an overall rating of 4.0 based on 23 reviews. Customer feedback on VIVO is mixed.

4.0/5.0

23 reviews

5 Stars

10

4 Stars

4

3 Stars

2

2 Stars

4

1 Star

0

All VIVO Reviews (23)
VioletLee
June 02, 2026
"Fixed in a few days"
Got my screen fixed in 3 days. Support was fine. Updates were kinda slow, though.
michael-West
May 31, 2026
"Support was actually easier than I expected"
My vivo phone started acting up, so I reached out to support thinking it might turn into one of those long back-and-forth situations. Surprisingly, they got back to me fast and explained the next steps clearly. The service center checked it, sorted the issue, and didn’t make the whole thing feel like a hassle. I left feeling like they handled it properly, which says a lot.
jane.Vinciguerra
May 28, 2026
"Always seems to be out of stock"
I was trying to buy a vivo phone from the official site, but the model I wanted was out of stock again, haha. It’s happened a few times now, so it’s starting to get a bit frustrating.

The site itself is easy to use, which is nice, but it’s annoying when the phones are listed like they’re available and then you can’t actually buy them. I also couldn’t find any clear info on when it might come back.

In the end, I just started checking other shops instead. It’s not a terrible site or anything, but the availability really needs to be better.
Ollie_leonard91
May 02, 2026
"Tracking worked fine, just took a little longer"
The tracking updates were a bit slow to come through, but they did work in the end. I’m grateful everything arrived and I could still keep an eye on it
richard1998
April 19, 2026
"I ordered it from VIVO i..."
I ordered it from VIVO i feel like it was a good buy. The phone runs smooth, the camera is decent for everyday pics, and the battery usually gets me through the whole day.
Delivery was okay too, not the fastest, but nothing to complain about. For what I paid, I’m happy with it and I’d probably buy it again.
tommy_Stevens02
April 12, 2026
"Checkout was straightforward"
Checkout was painless. I’m always a little skeptical when companies make everything sound too smooth and perfect, but in this case I paid quickly and nothing weird happened.
Jack_clark91
April 09, 2026
"My warranty claim went smoother than I expected"
I was just hoping this wouldn’t turn into a huge headache for me, and it didn’t. The warranty claim was straightforward, support got back to me quickly, and my phone was fixed without me having to chase people around. I’m happy with how it worked out.
MichaelHuffman_11
April 04, 2026
"Nice screen and solid overall"
The display looks really sharp, and the colors are nice without looking overdone. I mostly use it for watching videos, and for that it does the job well. Like you’d expect, it’s not amazing in direct sunlight, so you may have to adjust the angle a bit. Overall though, I’m happy with it.
Marsha_galletti05
March 18, 2026
"Nice look, kind of a mixed bag"
It looks really nice in person, and I do like how slim it is. The colors are great too. But once I started using it, the build felt a little average, not super sturdy or anything. The buttons work fine, but the back seems to pick up scratches way too easily. It’s not terrible, I just thought it would feel a bit more premium for the price. Anyway...
rita-Blackshear
March 15, 2026
"I ordered from vivo.com and I’m telling..."
I ordered from vivo.com and I’m telling you, the payment process could not have been easier if it tried. They had the usual payment options, I picked the one I always use, and it went through so fast I was basically already done before I had time to overthink it.

No weird extra steps, no confusing pages, no random nonsense popping up at the last second. The confirmation came through quickly too. this is exactly how checkout should be everywhere, simple, smooth, and absolutely stress-free.
David.lucas
February 05, 2026
"Battery drains way too fast"
I ordered a vivo phone from VIVO, and to be fair, the delivery part was fine. It arrived without any real hassle, so I don’t want to make it sound like the whole experience was bad from the start.

The problem is the battery life. I charge it in the morning, and by the evening it’s already nearly dead, even though I’m just using it normally. I’m not gaming or doing anything heavy, so I don’t think I’m being unreasonable here. For the price, I expected better, and I’m disappointed...
Richard.shilkuski
February 05, 2026
"Charging feels slower than it should"
The phone itself is decent overall, I think. Nothing really wrong with it day to day, but the charging speed has been kind of disappointing. It says fast charging, and I’m using the original charger, but mine still seems to take longer than I expected. It’s not a terrible phone or anything, I just feel like vivo could’ve done a bit better here
David_johnson71
January 28, 2026
"The phone got here, but wow, it took a while"
I did eventually get the phone, and it’s fine, but the delivery part was kind of a mess. It showed up later than expected, and the tracking barely changed the whole time, so I kept checking it like, okay, is it nearby or still sitting in some warehouse somewhere? Not the end of the world, but definitely frustrating when you’re waiting on something you actually need
hello_harvey538
January 24, 2026
"Honestly better than I expected"
I’ve been pleasantly surprised by this camera overall. The photos come out looking really nice most of the time, with good detail and color. Night shots can get a little blurry here and there, but for everyday use, I’m happy with it
howard-Mcdonald
December 30, 2025
"Pretty easy site to browse"
I hopped on vivo.com to compare a few phone models, it was simple to get around. The pages loaded fast for me, and I didn’t have to dig forever to find the prices, specs, or color options.
The menu was easy enough to use, and the search worked fine too! I also liked that the product pages felt clean, not cluttered or confusing. Overall, nice website... no real issues while I was using it.
charles-Johnson
December 29, 2025
"I had to return my order..."
I had to return my order, and I was expecting it to be one of those annoying back-and-forth things, but it wasn’t. The process was simple, and the refund came through quickly. I remember thinking I should’ve double-checked what I bought in the first place, but at least the return part was easy, so no complaints there.
emmaroot3372
December 29, 2025
"Pretty fast site overall"
I used vivo.com to look at phones and compare specs, and the pages loaded quickly with no weird lag or anything. Checkout was smooth too. it was faster than I expected, so no complaints from me.
Courtney_lind97
December 28, 2025
"Really happy with the phone so far"
Well... I bought a Vivo phone from vivo.com and I’ve been impressed. The screen feels really smooth, the battery lasts a long time, and the camera turned out better than I expected. It doesn’t feel cheap either, which was a nice surprise. I’ve been using it every day and haven’t had any issues so far.
WHITE
December 25, 2025
"I’ve been using the phone for a while..."
I’ve been using the phone for a while now—I think I got it around March, or maybe early April, and overall it works fine. The main thing that bugs me is the software updates seem to take forever, and after using certain apps for a bit they start to lag. It’s not terrible or anything, just kind of annoying when it happens
stuart1993
December 09, 2025
"Quick help when I needed it"
I was expecting the usual back-and-forth, but nope — support got my issue sorted really fast. I had barely finished explaining what was going on, or at least it felt that way, and it was already fixed. Simple, no hassle, and I really appreciated it. Thanks, guys.

View More Reviews

Have a question about VIVO?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.